Child Safety and App Content (CSAE)
At Soqall, we are deeply committed to providing a safe and secure platform for all users while ensuring compliance with age restrictions and content guidelines. Our efforts to uphold child safety and maintain a safe digital environment include the following measures:
1. Age Restrictions
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Soqall is exclusively designed for users aged 13 and above. Individuals under the age of 13 are strictly prohibited from creating an account or using the app.
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During the registration process, users must confirm their date of birth to ensure compliance with our age policy.
2. Content Moderation
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Soqall uses advanced moderation tools and AI algorithms to monitor user-generated content and interactions, ensuring compliance with community guidelines.
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Content that is deemed inappropriate, harmful, or unsafe is flagged and removed promptly.
3. Privacy and Data Protection
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Soqall complies with all applicable regulations, including COPPA (Children’s Online Privacy Protection Act) and GDPR, ensuring that user data is handled securely and responsibly.
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For users aged 13 to 17, we implement enhanced privacy settings to protect their personal information and limit visibility to approved connections only.
4. Location Sharing with Safety Controls
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Location-sharing features are optional and are designed with privacy and safety in mind. Users have full control over their visibility and can restrict access as needed.
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We educate users about safe practices when using location-based features.
5. Reporting and Support
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Soqall provides robust reporting tools to address any inappropriate behavior, content, or safety concerns. Users can report issues directly within the app for immediate action by our support team.
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A dedicated safety team is available to handle reports and ensure swift resolution of any concerns.
6. Education and Awareness
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Soqall promotes responsible app usage by providing guidelines and safety tips for users, emphasizing respectful and secure interactions.
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Periodic reminders and updates inform users about maintaining a safe and positive experience on the platform.
At Soqall, we are committed to creating a platform where users can safely connect and engage with others. By enforcing strict age restrictions and implementing robust safety measures, we strive to ensure that our platform remains secure and enjoyable for everyone.
If you have questions or need further assistance, please contact our support team at info@soqall.com.